Offeractionlane
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  • About
    • Coffee Catering for Corporate Events
    • Custom Celebration Cakes & Dessert Tables
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  • Contacts
  • +61 8 9327 2148
  • offeractionlane@gmail.com
  • 123 St Georges Terrace, Perth WA 6000

+61 8 9327 2148

offeractionlane@gmail.com

123 St Georges Terrace, Perth WA 6000

Legal

Privacy Policy

The short version: we keep it readable. No walls of legal jargon, no surprises buried in the fine print.

Who We Are

Offeractionlane is a Perth-based coffee and pastry business operating from our Mount Lawley studio and a mobile espresso cart across the metropolitan area. This Privacy Policy explains how we handle the personal information you share with us when you book an event, order a cake, browse our website or subscribe to our newsletter.

We follow the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). If you have questions about anything on this page, write to us at offeractionlane@gmail.com and we will answer in plain English without legal jargon.

What Information We Collect

We only collect what we need to run your booking or answer your enquiry. That usually includes:

  • Your name, email address and phone number
  • Delivery or event address, including venue name and access notes
  • Booking date, guest numbers and menu preferences
  • Payment details processed through our bank or payment provider
  • Any allergy or dietary information you choose to tell us
  • Basic website analytics such as pages viewed and device type

We do not collect sensitive information such as health records, political views or religious beliefs unless you volunteer it for a specific order.

How We Use Your Information

Your details are used to confirm bookings, prepare quotes, deliver orders, issue invoices and provide customer support. We also use your email address to send order updates and, if you opt in, occasional seasonal menus or new service announcements.

We never sell your information to third parties and we do not share it for advertising purposes. Limited details are shared with delivery drivers, venue coordinators or our accountant strictly on a need-to-know basis.

Storage and Security

Booking records are stored on encrypted cloud systems with two-factor authentication. Paper order forms are kept in a locked cabinet at our studio and shredded after seven years in line with Australian tax requirements.

While we take reasonable steps to protect your data, no online system is completely secure. If you suspect a breach involving your details, contact us immediately so we can investigate and notify the Office of the Australian Information Commissioner if required.

Your Rights

You can ask to see the personal information we hold about you, request a correction, or ask us to delete it where the law allows. We will respond within thirty days.

  • Request access to your records by email
  • Ask for corrections to inaccurate details
  • Withdraw marketing consent at any time
  • Lodge a complaint with the OAIC if you are unhappy with our response

Cookies and Updates

Our website uses a small number of cookies to remember your preferences and measure which pages are useful. You can disable cookies in your browser settings without losing access to the site.

We may update this policy occasionally. The current version is always published on this page and the effective date is shown in the site footer.

Need to talk to a human?

Questions about this policy or how we handle your details? Reach us directly — the same person who answers will follow it up.

  • +61 8 9327 2148
  • offeractionlane@gmail.com
  • 123 St Georges Terrace, Perth WA 6000

Business Hours

Monday to Friday

8:00am – 5:00pm AWST

Offeractionlane

Offeractionlane pours specialty coffee and bakes celebration cakes out of Perth. A mobile espresso bar for your office, a wedding tier for your big day — same crew, same obsession with quality.

Menu

  • Home
  • About
  • Price
  • Contacts
  • Blog

Services

  • Coffee Catering for Corporate Events
  • Custom Celebration Cakes & Dessert Tables

Journal

  • Why a Mobile Coffee Cart Beats the Office Kitchen in Perth
  • How to Choose a Wedding Cake in Perth Without Losing Your Mind

Get In Touch

  • +61 8 9327 2148
  • offeractionlane@gmail.com
  • 123 St Georges Terrace, Perth WA 6000

Open Hours

  • Mon – Fri8:00 – 17:00
  • Saturday9:00 – 14:00
  • SundayBy appointment

Legal & Policies

  • Privacy Policy
  • Terms & Conditions
  • Cookie Policy
  • Refund Policy
  • Legal Information

Find Us

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Offeractionlane Pty Ltd · Owner: Daniel R. Whitmore · ABN 47 219 638 502 · ACN 618 394 271

Registered office: 123 St Georges Terrace, Perth WA 6000 · GST registered: 84 512 907 336

© Offeractionlane. All rights reserved.

Brewed and baked in Perth, Western Australia.